COVID-19 > Customer Notification

WHAT WE ASK OF OUR CUSTOMERS

  • If you have traveled in the last 14 days please do not visit us,

    • you may still enjoy our food at home by ordering through Piki or us

  • If you have any symptoms please do not visit us until they have gone away

  • Feel free to wash your hands as often as you would like in our (door less) washrooms & outside hand washing station

  • Feel free to use sanitizer provided at the hand washing station or at the reception

  • Where possible use mobile payment instead of cash

  • Feel free to mention to staff or management if you see people showing symptoms or ignoring our procedures

  • Please avoid coming in large groups

  • Please do not greet any of our staff with physical contact

 

HOW IT IS SPREAD

  • Through water droplets by talking, coughing & sneezing

  • Touching contaminated surfaces, hands, objects

  • Touching your face with unwashed hands (eyes, nose, mouth)

  • Close contact with an infected person

 

HOW TO PREVENT IT & PREVENT SPREAD

  • Frequent hand washing (20 seconds)

  • Use hand sanitizer if hand washing is not available

  • Avoid touching the face (eyes, nose, mouth)

  • Avoid contact with sick people

  • Keep a distance of 1 meter from people (who are coughing or have cold symptoms)

  • Practice cough etiquette: Cover coughs and sneezes with elbow or tissue, dispose of dirty tissues correctly & wash hands

  • Sanitize frequently touched surfaces

  • Stay at home if you are sick

 

WHAT WE HAVE PUT IN PLACE

  • Staff training and information including Informational posters for our staff in English & Kiswahili

  • Increased hand washing and hygiene procedures for all staff

  • Increased cleaning and sanitizing procedures throughout departments

  • Staff with symptoms are not allowed to come to work

  • Daily Temperature Check & Masks for all staff

  • We have put at least 1.5 meters between tables

  • Availability of sanitizer / hand washing stations on entering and leaving Bella Napoli

  • Events should use covid friendly protocols

The safety of our Customers, Staff and Families remain our top priority, let’s work together to flatten the curve.

Bella Napoli Management